Q: Do you have a minimum spend?
A: We have a wedding minimum of $4,000 before taxes during peak wedding season May-October. If you are looking for more of an “A la Carte” floral service, we request that you inquire no earlier than 2-3 months before your date to check our availability.
Q: What are full floral services?
A: Our best designs stem from those weddings that are looking for all of the flowers from the bouquets and boutonnieres, to the memorable ceremony installations, the jaw-dropping centrepiece and table designs, and everything in between. If you are planning a smaller, more intimate wedding or elopement, we would still love to hear from you!
Q: Do you offer wedding/event design services outside of Toronto?
A: Yes! We can travel within Ontario and the delivery + set up fee in your quote will be determined in part on the location of your wedding/event venue.
Q: Do you offer other decor in addition to flowers?
A: In addition to flowers, we offer arch, candle and vase rentals. If you are looking for something specifically and we don’t have it available, we would be happy to offer you suggestions of third party rental companies.
Q: Can I provide my own vases and candles?
A: You can provide your own candles, however, we find that our rental fees are similar to the cost to purchase them from a third party supplier. We reuse our candle holders, thereby making it a more environmentally friendly option to rent from us. You may provide your own vases as long as they are approved by us first to ensure the size and shape are fitting to our aesthetic.
Q: I have a friend/family member who is going to make my bouquet/centrepieces, are you able to provide the rest of the flowers?
A: We require that The Wild Pansy maintains sole control over the complete floral design of each wedding/event we take on in order to maintain the integrity of our brand portfolio.
Q: How much is delivery?
A: We charge a delivery and set up fee that varies depending on the extent of the floral design. For example, if there is an arch installation or different ceremony and reception locations, the fee will reflect the additional time and staff required to complete the set up on time. If there is any type of installation, delivery and set up will be added to your quote. If you want to pick up the flowers yourself, they must be picked up the day of your wedding and The Wild Pansy is not responsible for any damages, including dead or wilting flowers, once they have left our care. It is recommended you hire us to deliver and set up all the flowers to ensure that each bloom is perfectly in place and hydrated.
Q: How do I get a quote?
A: Please fill out our inquiry form and we will get back to you within 3-5 business days with general pricing. Include as much information as possible including number of each item and any images of inspiration. From there we will set up a time to chat on the phone or virtually to discuss everything in greater detail!
Q: Are consultations free?
A: Yes! The initial consultation and final consultation (for booked clients) are free. We can’t wait to meet you!
Q: How can I book you as my wedding/event florist?!
A: To officially book with us, we require a 25% non-refundable deposit. We do not offer any soft holds at this time.
Q: Can you use cheaper flowers to keep costs down?
A: The types of flowers we use range in price and are masterfully selected to offer a unique combination of blooms that when designed together represent our specific style and maintain the integrity of our brand portfolio.
Q: Can I make changes after signing the contract and paying the deposit?
A: Absolutely. Changes can be made up to one month before your wedding/event date. Changes must be made in writing by email or in person during the final consultation. Upon signing the contract, you may not reduce the total amount agreed upon by more than 25%.
Q: Can I postpone my wedding/event due to COVID-19 restrictions?
A: We have policies in place regarding postponements and cancellations for weddings/events due to government restrictions which can be found in our contract. We are quite flexible and understand that there are things happening right now that are out of everyone’s control. We are here for you and if you have further questions or concerns, you can reach out to us directly.
Q: How far in advance should I book my wedding florist?
A: We only take a limited number of weddings each week, and we tend to book up quickly during peak months (May, June, August, September, October) therefore we recommend reaching out 6 months to 1 year ahead.